Returns Policy

You have 30 days from the date of delivery to return most items for a full refund or exchange.

Items must be in their original condition with all tags attached and in original packaging.

Sale and clearance items may have different return policies - please check the product page for specific details.

Most clothing and sports equipment items can be returned within 30 days

Items must be unworn, unwashed, and in original condition

All original tags, labels, and packaging must be intact

Proof of purchase (order number or receipt) is required

Final sale or clearance items marked as non-returnable

Items worn, washed, or altered in any way

Items without original tags or in damaged packaging

Personalized or custom-made items

Gift cards and downloadable products

Hygiene-sensitive items (underwear, certain sports equipment)

1. Contact our customer service team at returns@twoeyesworld.com with your order number

2. We will provide you with a return authorization number and shipping label

3. Pack the items securely in the original packaging

4. Attach the provided return label and drop off at any authorized shipping location

5. Once we receive and inspect your return, we will process your refund within 5-7 business days

We offer free exchanges for different sizes or colors of the same item

To exchange an item, follow the return process and indicate your exchange preference

Exchange items will be shipped once we receive your original item

If the exchange item is at a different price point, we will charge or refund the difference